Who we are
This Privacy Policy explains how Working Hands Construction LLC, doing business as Beach Pool (“Beach Pool”, “we”, “us”) collects, uses and protects personal information when you visit beachpoolusa.com, submit a form, call us, or receive text messages from us. Our business address is 5900 Balcones Drive, Suite 100, Austin, TX 78731.
Information we collect
- Information you give us: your name, phone number, email address, postal/ZIP code and the details of your project when you fill out a form or call us.
- Call information: when you call a number shown on our website, we record the number you called from, the time and length of the call, and the page you came from.
- Website usage: pages visited, the ad or link that brought you to us, and device and browser type, collected through cookies and similar technologies.
How we use your information
- To respond to your enquiry, prepare quotes and schedule consultations.
- To send you appointment reminders, project updates and follow-up about your enquiry by phone, email or text message.
- To measure and improve our website and advertising.
- To comply with legal obligations.
Mobile information and text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect your mobile number only when you provide it to us directly, for example by submitting a form on our website and ticking the SMS consent checkbox. Consent to receive text messages is never a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. See our Terms & Conditions for the full SMS terms.
How we share information
We do not sell your personal information. We share it only with service providers who help us run our business (for example our customer-management, phone, email and website hosting providers), who may use it only to provide those services to us, and where required by law. Text messaging opt-in data and consent are never shared, as stated above.
Cookies and advertising
Our website uses cookies and similar tools, including from advertising partners such as Google and Meta, to understand how visitors use the site and to measure our ads. You can block or delete cookies in your browser settings.
How long we keep information
We keep your information for as long as needed to respond to your enquiry, carry out your project, and meet our legal and accounting obligations.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing [email protected]. Depending on your state of residence you may have additional rights under local privacy law, and we will honour them.
Children
Our services are not directed to children under 13 and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Working Hands Construction LLC, doing business as Beach Pool
5900 Balcones Drive, Suite 100, Austin, TX 78731
Email: [email protected]
Phone: 346-840-8478